Talligence Support
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KB Articles

Do I always need the desktop/laptop system running the Talligence Connector?

  • While keeping the system running at all times is not mandatory, it is advisable to do so to ensure access to the latest data from Tally® ERP. The scheduler integrated into the Talligence connector automates the data fetching process based on the defined schedule, ensuring that data updates are fetched automatically at regular intervals. This allows users to access updated information without manual intervention, enhancing the efficiency of data analysis and decision-making processes.
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What is the purpose of the Talligence connector?

  • The Talligence connector serves a crucial role in the data integration by fetching data from Tally® ERP and syncing it to Talligence’s secured cloud database. This connector establishes a secure channel for encrypted data transition between the Tally® server and the Talligence cloud environment, ensuring the data’s confidentiality and integrity. Additionally, the connector ensures that the raw accounting data from Tally® undergoes thorough cleansing, auditing, and profiling using intelligent algorithms, facilitating accurate and reliable business insights.
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How does the transition between the free trial and subscription period work?

  • During the 7-day free trial period, users can access Talligence for Tally® without any subscription fee. Users can subscribe to a paid plan anytime during the trial period. Subsequent subscription plans are billed annually, ensuring continuity of service.

Talligence Get 7-Days Free Trial

User can opt the trial period by requesting from https://www.talligence.in/free-trial/

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How much does Talligence cost?

  • Talligence offers a range of subscription plans designed to suit various business needs and budgets. The cost of each plan may vary based on the features included and the level of service required. Additionally, users can select add-ons to extend Talligence’s capabilities further. Users are encouraged to connect with a Partner listed on the Talligence website for detailed pricing information and assistance in selecting the most suitable plan.
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How do I pay for the initial subscription or renewal?

  • Payment for the initial subscription or renewal can be made in advance through the Partner associated with the subscription. This ensures a seamless payment process and allows users to access Talligence’s features and services uninterrupted. Users can choose from various payment methods supported by the Partner, ensuring flexibility and convenience in the payment process.
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Is there a money-back policy?

  • No, Talligence does not offer refunds on cancellations. However, users can use the 7-day free trial to evaluate the platform before committing to a paid subscription. This no-obligation trial period allows users to explore the features and functionalities of Talligence and determine if it meets their business requirements before making a purchase decision.
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Are there any hidden costs apart from the subscription?

  • No, Talligence operates on a transparent pricing model, with no hidden costs associated with the subscription plans. Users must only pay for the features and services included in their chosen plan, as outlined in the Plans section. This ensures clarity and transparency in pricing, allowing users to budget effectively without unexpected expenses.
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How do I cancel my subscription?

  • Users can cancel their Talligence subscription at any time by contacting the Partner through whom they subscribed. While Talligence is sorry to see users go, they understand that circumstances may change. However, please note that Talligence does not provide a refund for any remaining usage in the account upon cancellation.
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Can I provide access to other users in my company?

  • Yes, as the Talligence account admin, users can add and manage access for other company members. This includes granting access to specific dashboards or reports and defining granular permissions based on individual and organizational roles and responsibilities. This ensures that users can access the relevant data and features needed to perform their duties effectively while maintaining data security and confidentiality.
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Can I define granular permissions or access levels for users in my company?

  • Yes, Talligence allows users to define granular permissions and access levels for individuals within their company. Users can set different access levels for dashboards or reports, granting each member restricted permissions based on their role and responsibilities within the organization. This ensures that users only have access to the data and features relevant to their job function, enhancing data security and confidentiality.
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